Privacy Policy

Effective Date: 28 April 2025

1. Who We Are

This website is operated by HAYES Electrical Ltd, a company registered in England and Wales.

  • Company Name: HAYES Electrical Ltd

  • Registered Address: The Findings, Farnborough, GU14 9EG

  • Company Number: 15036812

  • VAT Number: 453332609

We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and postal address.

  • Technical Data: IP address, browser type and version, time zone settings, browser plug-in types, operating system, and platform.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

We collect this information:

  • Directly from you (e.g., when you fill out a contact form).

  • Automatically through cookies and similar technologies when you interact with our website.

3. How We Use Your Information

We use your personal data to:

  • Respond to your enquiries.

  • Provide services and products you request.

  • Manage our relationship with you.

  • Improve our website, services, and customer experiences.

  • Send you marketing communications (where permitted by law).

We will only use your personal data where we have a lawful basis, such as your consent, performance of a contract, legal obligation, or legitimate business interests.

4. Sharing Your Information

We may share your data:

  • With service providers who help us deliver our services (e.g., IT and system administration services).

  • Where legally required (e.g., HM Revenue & Customs).

  • In the event of a business sale or restructuring.

We do not sell your personal data to third parties.

5. International Data Transfers

If we transfer your personal data outside the UK, we ensure a similar degree of protection by implementing appropriate safeguards, such as standard contractual clauses.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

7. Your Rights

Under data protection laws, you have rights including:

  • The right to access your personal data.

  • The right to request correction of your personal data.

  • The right to request erasure of your personal data.

  • The right to object to processing of your personal data.

  • The right to request restriction of processing.

  • The right to data portability.

  • The right to withdraw consent at any time (where processing is based on consent).

You can exercise your rights by contacting us at the details below.

8. Cookies

Our website uses cookies to distinguish you from other users, improve your experience, and analyse website traffic. For detailed information, please refer to our Cookie Policy.

9. How to Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

HAYES Electrical Ltd

The Findings, Farnborough, GU14 9EG

Email: Contact Hayes Electric

Phone: [Insert contact phone number]